The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Bliss!
“The breakfasts were a highlight of our stay, especially the avocado toast and special French toast drizzled with local honey.” view full review
Stunning Accommodations
“Our beachfront room was a dream with a private hammock right outside, just steps from the ocean-view pool.” view full review
Relaxing Ambiance!
“The beach club offered an incredibly relaxing atmosphere; we enjoyed the peaceful environment and the cozy private pool.” view full review
Accessible Comfort
“The hotel's thoughtful design and spacious layout ensured an enjoyable experience for everyone, regardless of mobility.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Allergy-free rooms
Currency exchange
Coffee shop
Fire extinguishers
Key access
Sports & Fitness
Yoga class
Guest Parking
Shared kitchen
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Outdoor dining area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's play area
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Solarium
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Shared kitchen
Electric kettle
Dryer
Show more
Location
Km 4.5 Carretera Tulum-Boca Paila,
Tulum,
Mexico,
77780,
Quintana Roo
Map view
Km 4.5 Carretera Tulum-Boca Paila,
Tulum,
Mexico,
77780,
Quintana Roo
City landmarks
Beach
Tulum Archaeological Site
4.1
km
Beach
Sunrise Beach
880 m
Carretera Tulum Boca-Paila Km 6 Alumbra
Alumbra Tulum
1.4
km
Museum
Parque Nacional de Tulum
4.0
km
Caleta Tankha Playa
1.6
km
Beach
Las Palmas Public Beach
2.1
km
109 Hectares Km 25
ProKiteTulum Kiteboarding Center
2.4
km
Beach
Club de Playa El Paraiso
2.6
km
Beach
Paradise Beach
2.9
km
Km 1 de la Zona Arqueologica S/N
GO Snorkeling Tulum
2.7
km
Zona Hotelera Tulum
Playa Maya
2.8
km
Mall
Super Chedraui
3.4
km
Beach
Playa Pescadores
3.1
km
Beach
Tulum Beach
3.3
km
Calle Osiris Sur 1096
Terreno Expoferia
3.4
km
Beach
Playa Santa Fe
3.5
km
Public Building
Casa de la Cultura
3.5
km
Dunosusa
3.5
km
Zona Hotelera Tulum
Santa Fe
3.5
km
TulumMexico
Las Pinturas
4.0
km
Laguna Kaan Luum
3.8
km
Store
Mixik
3.8
km
Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte
MiNiAtUrE art Gallery
3.9
km
Gallery
Hernandez Gallery Tulum
3.7
km
Beach
Playa Ruinas de Tulum
4.1
km
Aldea Zama
Piramide del Pensamiento Positivo
4.0
km
Av Tulum S/N
Tulum Underwater
3.8
km
Park
Parque Dos Aguas
3.7
km
Nearby
Gallery
IK Lab
270 m
Camino Boca Palia a Tulum
Iklab
590 m
Restaurants
Papaya Restaurant
50 m
Km 4.5 Carretera Tulum-Boca Paila Papaya Playa
Kin Toh
270 m
Carretera Tulum Ruinas Km.5
Tseen-Ja
280 m
Carretera Tulum - Ruinas KM.5 Inside Azulik Hotel
Tunich
410 m
Carretera Tulum Boca Paila KM 5.5
Mivida Tapas Bar&Restaurant
540 m
Carretera Tulum-Boca Paila
Mateo's Mexican Grill
600 m
Tulum Beach Road-Boca Paila KM 5.2 Zona hotelera Tulum
Puro Corazon
520 m
Carretera Punta Alen Km 5.5 entre Punta Piedra y Zamas
Restaurant Piedra Escondida
620 m
Carretera Tulum-Boca Paila Km 3.5 Km 3.5
Moro
510 m
Carretera Tulum Bocapaila KM 4 Habitas Tulum
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Magical ambiance
Room quality
Inconsistent service
6.8/10
Nice
Rooms
6.2
Location
8.4
Service
6.8
Dining
5.8
Guest reviews
6.8/10
based on 5 reviews
4.5/5
based on 2358 reviews
6.6
6.6/10 based on 214 reviews
#11 of 227 hotels in Tulum based on Tripadvisor
Barry
United States,
May
2024
8.4/10
The hotel has a beautiful location right by the beach with amazing views, though the rooms were not as spacious as expected from the pictures. The service was super friendly and accommodating, making the stay enjoyable. The facilities were well-maintained, and the value for the price was reasonable.
Rooms
8.0
The rooms, though not as spacious as advertised, were nice and comfortable.
Service
9.0
The staff members were incredibly friendly and helpful throughout my stay.
Location
9.0
The hotel is situated in a great beachfront location, close to various shops and attractions.
Dining
7.0
Facilities
9.0
The facilities were well-maintained and added to the overall positive experience.
Glenn
United Kingdom,
May
2024
7.4/10
During our stay, the hotel had some room for improvement. While the rooms could use some extra touches like hooks and bedside tables, it would have been great to have a communal cinema for rainy days and nights. However, the service was a bit disappointing in some aspects. On a positive note, the location was very comfortable and felt like a slice of paradise. The dining experience had its ups and downs, with a treat of chilaquiles but some delays. The facilities overall were satisfactory.
Rooms
7.0
The rooms could be made more comfortable with extra amenities like hooks and bedside tables.
Service
6.0
Some service instances were disappointing, but there were also positive encounters like explaining menu options for substitutions.
Location
9.0
The location was very comfortable and felt like a slice of paradise.
Dining
7.0
The dining experience had its highs with delicious chilaquiles but also some lows with delays in service.
Facilities
8.0
The facilities provided were overall satisfactory during our stay.
Charlotte
United Kingdom,
April
2024
5.0/10
The hotel was a mix of positives and negatives. The rooms were described as resembling a yurt, which was disappointing given the high cost per night. The location was praised for being near the beach and restaurants, though unannounced disruptions occurred. The dining experience was both a treat and not appropriate for the price charged.
Rooms
5.0
The rooms were subpar, resembling a yurt and not worth the high cost per night.
Service
5.0
Service varied, from outstanding to unhelpful, creating an inconsistent experience.
Location
6.0
Despite being near the beach and restaurants, unannounced disruptions affected the experience.
Dining
5.0
The dining experience was a mix of treats and disappointments, not aligning with the price charged.
Facilities
6.0
Great location
Room quality
Martha
United States,
February
2024
8.0/10
I must say, my stay at the hotel had its ups and downs. The location was absolutely stunning, right by the ocean and close to various facilities, while the rooms didn't quite meet my expectations due to their small size, darkness, and some design flaws. On the bright side, the service was incredibly friendly and helpful, making my experience enjoyable overall.
Rooms
6.0
The rooms were smaller than I had hoped, a bit dark, and had some design flaws.
Service
9.0
The service was fantastic, extremely friendly and helpful.
Location
10.0
I couldn't have asked for a better location with the hotel right at the oceanfront. It was a beautiful experience waking up to the beach views.
Dining
7.0
The dining options were decent, offering hotcakes, oats, eggs, breads with jam, honey, and more. However, the breakfast was a bit underwhelming with only fruit and old bread.
Facilities
The facilities were good, but some improvements could make the rooms more comfortable.
Ashley
United States,
December
2023
6.0/10
I had a mixed experience at the hotel. The rooms had a great view and a fun open concept, but the lack of a phone was inconvenient. The service was a bit of a letdown, with some staff seeming miserable, yet others were friendly. The location was awesome, close to the downtown area and exclusive beach club events, although there were unannounced disturbances at night. The dining was not up to par, with limited options and slow service.
Rooms
7.0
I loved the Jungle View room with its great view and fun open concept.
Service
5.0
The staff had mixed attitudes, some friendly and others seemed miserable.
Location
8.0
The location was awesome, close to downtown and exclusive beach club events, but there were disturbances at night.
Dining
5.0
The dining experience was disappointing with limited options and slow service.